tez777 Privacy Policy – How We Handle Your Personal Data

1 Introduction

tez777 is an online gaming platform designed specifically for Pakistani players, offering sports betting, slots, fish games, bingo and a five-tier VIP programme. In the course of providing these services, we collect and process certain personal information about our users. We take that responsibility seriously and are committed to handling your data transparently, securely and in accordance with good data protection practice.

This Privacy Policy sets out in plain terms: what data we collect, why we collect it, how long we keep it, who we share it with and what your rights are as a data subject. We have written this in clear language rather than dense legal text because we want you to actually read it and understand what it means for you.

This policy should be read alongside the tez777 Terms and Conditions, which govern the overall relationship between you and the platform. Where there is any conflict between the two documents on a data privacy matter, this Privacy Policy takes precedence.

2 Personal Data We Collect

The personal data tez777 collects falls into several categories depending on the context in which it is provided or generated:

We do not intentionally collect sensitive personal data such as ethnic origin, religious beliefs, political opinions or health data unless it is directly relevant to a responsible gaming or account protection matter and you have provided it voluntarily in that context.

3 How We Collect Your Data

tez777 collects personal data through a number of channels and mechanisms:

• Direct submission: When you register an account, complete identity verification, make a deposit, contact support or update your profile, you provide data to us directly.
• Automated collection: When you access the platform, certain technical data — including your IP address, device information, browser type and session behaviour — is collected automatically through server logs and analytics systems.
• Payment providers: When you transact through JazzCash, Easypaisa, Raast or other supported methods, transaction data is received from the payment provider to confirm and process your deposit or withdrawal.
• Identity verification providers: Where identity verification is performed using a third-party service, relevant data is returned to tez777 to confirm verification status.
• Cookies and similar technologies: As described in Section 7, cookies and local storage are used to maintain your login session, remember preferences and support platform analytics.

4 How We Use Your Personal Data

tez777 uses the personal data we collect for the following specific purposes:

• Account management: Creating and maintaining your player account, verifying your identity, managing login security and processing account closure requests.
• Payment processing: Facilitating PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported methods; verifying that payment accounts belong to the registered account holder.
• Service delivery: Providing access to the games, sports betting markets, promotions and VIP programme features that make up the tez777 platform.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, unauthorised account access, bonus abuse and other prohibited conduct as defined in the Terms and Conditions.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gaming behaviours; facilitating the use of deposit limits, time reminders and self-exclusion tools; enabling support interventions where appropriate.
• Customer support: Responding to your queries, resolving complaints and providing assistance with your account or transactions.
• Platform improvement: Analysing aggregated usage data to understand how players interact with the platform, identify technical issues and prioritise improvements to the user experience.
• Communications: Sending transactional messages such as deposit confirmations, withdrawal notifications and security alerts. Where you have given consent, sending promotional communications about relevant bonuses or offers.

5 Legal Basis for Processing

tez777 processes your personal data on the following legal bases depending on the purpose:

• Contract performance: Processing necessary to provide the services you have signed up for under the Terms and Conditions — including account management, payments and game access.
• Legal obligation: Processing required to comply with applicable laws and obligations — including identity verification (KYC), anti-money laundering checks and record-keeping requirements.
• Legitimate interests: Processing for purposes such as fraud prevention, platform security, responsible gaming monitoring and service improvement, where our interests are balanced against your rights and are not overridden by them.
• Consent: For non-essential activities such as promotional communications and non-essential cookies, where you have given explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing Your Personal Data

tez777 does not sell, rent or trade personal data to third parties for their own commercial purposes. We share personal data with third parties only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card processors receive the information necessary to process your transactions. These parties act as independent data controllers in relation to their own payment processing activities.
• Identity verification providers: Third-party KYC and age verification services that process identity documents and data on our behalf to verify player eligibility.
• Game software providers: Game providers who supply the gaming software available on tez777 may receive session and gameplay data necessary to operate their games on the platform.
• IT and security providers: Cloud hosting, cybersecurity and analytics service providers who process data on our behalf under contractual data processing agreements.
• Legal and regulatory authorities: Where required by law or in response to a lawful request from an authority with jurisdiction, we will disclose personal data as required. We will, where legally permissible, inform you of such requests.

All third parties with whom we share personal data are required to maintain appropriate security standards and to use the data only for the specified purpose for which it was shared.

7 Cookies & Tracking Technologies

tez777 uses cookies and similar browser-based technologies to support platform functionality, maintain session security and understand how users interact with the platform. Here is an overview of the categories of cookies we use:

• Essential cookies: Required for the platform to function — including session management, login state, security tokens and payment flow handling. These cannot be disabled without breaking core platform features.
• Functional cookies: Remember your preferences such as language settings and game display options to personalise your experience across sessions.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate the platform to help us identify areas for improvement. No personally identifiable information is included in analytics reports.
• Performance cookies: Monitor platform load times, error rates and technical performance to support engineering and operations teams.

You can manage your cookie preferences through your browser settings. Disabling essential cookies will impair your ability to use the platform, including logging in and completing transactions. Non-essential cookies can be disabled without affecting core functionality, though some personalisation features may be reduced.

8 Data Retention

tez777 retains personal data for as long as it is needed to fulfil the purpose for which it was collected, or for as long as required to meet legal, regulatory or audit obligations. The following general retention periods apply:

• Active account data: Retained for the full duration of your account being open, plus a standard period after closure to meet record-keeping obligations and to handle any post-closure queries or disputes.
• Transaction records: Financial transaction records including deposits, withdrawals and bet history are retained for an extended period to support fraud prevention, dispute resolution and regulatory compliance.
• Identity verification documents: Copies of identity documents submitted for KYC verification are retained for a period after account closure as required to meet anti-money laundering record-keeping obligations.
• Support communications: Customer support records including chat logs and complaint correspondence are retained for a standard period after the resolution of the relevant issue.
• Technical logs: Server logs and session data are retained for a shorter period for security monitoring purposes and then deleted or anonymised.

After the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked back to an individual.

9 Data Security

tez777 implements technical and organisational security measures appropriate to the sensitivity of the personal data we process. These measures include:

• Encryption of data in transit using TLS/SSL protocols, ensuring that data exchanged between your device and tez777 servers cannot be intercepted in readable form.
• Encryption of sensitive data at rest — including payment details and identity documents — using strong encryption standards.
• Access controls that restrict personal data access to authorised personnel only, with role-based permissions limiting access to what each team or system actually requires.
• Regular security monitoring, vulnerability assessments and penetration testing to identify and address potential weaknesses in the platform's security posture.
• Incident response procedures to detect, investigate and respond to any security breach involving personal data promptly and appropriately.

10 Your Data Rights

As a data subject, you have rights in relation to the personal data tez777 holds about you. The following rights apply to how we process your data:

To exercise any of these rights, contact tez777 support through the platform's help channel. We will respond to valid requests within a reasonable timeframe. In some cases we may need to verify your identity before fulfilling a request. We will not charge a fee for standard requests.

11 Payments, KYC & Financial Data

Because tez777 processes real-money transactions in PKR, financial data and identity verification are subject to additional handling requirements. When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card, the relevant transaction details are processed through the payment provider's own systems as well as recorded in your tez777 account.

Know Your Customer (KYC) verification is a standard industry requirement for real-money gaming platforms. tez777 may require you to submit a copy of a government-issued identity document and proof of payment method ownership before processing withdrawals. Documents submitted for KYC are stored securely with restricted access and retained for the period required by applicable record-keeping obligations.

tez777 does not store complete card numbers or mobile banking PINs. Payment tokenisation is used where applicable so that sensitive payment credentials are not held on tez777 servers beyond the minimum required to initiate a transaction.

12 Minors & Age Verification

tez777 is strictly an 18+ platform. We do not knowingly collect personal data from persons under 18 years of age. Age verification is required as part of the account registration and KYC process to confirm that all players meet the minimum age requirement.

If tez777 becomes aware that a minor has registered an account or provided personal data, we will take immediate action to close the account, delete the associated personal data and void any associated transactions or balances. If you are aware of a minor using the tez777 platform, please contact support immediately so the matter can be addressed without delay.

13 Changes to This Privacy Policy

tez777 may update this Privacy Policy periodically to reflect changes to our data practices, platform functionality or applicable legal requirements. When we make changes, the updated policy will be published on this page with the revised effective date shown at the top.

For material changes — those that significantly affect how your data is used or your rights as a data subject — tez777 will proactively notify active account holders through in-platform messaging or email before the changes take effect. This gives you the opportunity to review the updated policy and decide whether you wish to continue using the platform under the revised terms.

Your continued use of tez777 following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with an update, you should stop using the platform and request account closure, which will trigger the data handling procedures described in Sections 8 and 10.

14 Contact & Data Queries

If you have any questions about this Privacy Policy, about how tez777 handles your personal data, or if you wish to exercise any of your data rights, please contact our support team through the platform's live chat or help section. Our support team is available around the clock and can direct data-related queries to the appropriate team for handling.

For formal data subject access requests or complaints about how your data has been handled, please submit your request in writing through the support channel with your full name, registered email address and a clear description of the request or complaint. We aim to acknowledge all data-related requests within a reasonable timeframe and to resolve them as quickly as practically possible.

tez777's registered contact email for data inquiries is displayed in the footer of this page as plain text. Please note that we are unable to process data subject requests submitted through unverified channels — all requests must be submitted through your authenticated account session or with sufficient information to verify your identity.